Profil Fasilitator

I Nengah Indra Yadnya, S.S., M.M., CHE.
Director of Front Office and Digital Marketing of Ezzy Group

Mr. Indra Yadnya, menekuni dunia perhotelan diawali dari bidang telemarketing untuk pemasaran kamar hotel, dan memulai karir di Front Office sebagai seorang Guest Service Officer yang mengerjakan bidang Bell dan Concierge Service, yang pada tahun berikutnya dipromosikan sebagai Guest Service captain. 

Beberapa predikat yang diaraih sepanjang karir di dunia hotel, seperti Team Member of the Month, Team Member of the Year Nominee, Supervisor of the Month dan Supervisor of the Year Nominee. Keahlian memberikan training kepada para team member, menjadikan ia terpilih untuk mendapatkan pelatihan khusus sebagai DDT (Designated Departmental Trainer) yaitu trainer bersertifikat di departemen Front Office.

Karirnya sampai pada Department Head, Front Office Manager, yang akhirnya bergabung pada sebuah Villa and Boutique Resort management sebagai Corporate Room Division Manager, dimana ia mensupervisi operasional 14 brand villas, hotels dan boutique resorts pada saat itu, memberikan assistant kepada villa Coordinator, Villa manager, Hotel Manager untuk bisa meningkatkan performance dalam hal Front Office, Housekeeping, maintenance dan property production.

Semua Course (22)

The Basics of Working as a Business Center Secretary (Clerk)

Online Zoom

Section Course Front Office
Lihat Detail

The Fundamentals of Working as a Telephone Operator

Online Zoom

Section Course Front Office
Lihat Detail

Program 3 Bulan Guest Service Professional (GSP) #1 in Front Office Department

Online Zoom

Program 3 Bulan Front Office
Lihat Detail

The Basics of Airport Representative Profession

Online Zoom

Section Course Front Office
Lihat Detail

The Basics of Being a Hotel Concierge

Online Zoom

Section Course Front Office
Lihat Detail

The Foundation to Work as a Guest Relation Officer

Online Zoom

Section Course Front Office
Lihat Detail

The Fundamentals of Working as a Bellman

Online Zoom

Section Course Front Office
Lihat Detail

The Basics of Working as a Reservation Agent

Online Zoom

Section Course Front Office
Lihat Detail

Hotel Front Office Department Certificate in Supervisory Level (CSL) #2

Online Zoom

Program 3 Bulan Front Office
Lihat Detail

Become professional front desk agent (RTL)

Online

16:25

Rp 250.000 99.000
Bisnis Hospitality Front Office
Lihat Detail

Program 3 Bulan Guest Service Professional (GSP) #1 in Front Office Panduan

Online Zoom

Rp 0
Bisnis Casual Course
Lihat Detail

The Fundamentals of Being a Receptionist

Online Zoom

Section Course Front Office
Lihat Detail

Internal Hotel Communication and Coordination

Online Zoom

Kamis, 06 Oktober 2022

12:00 - 13:30

Rp 75.000 49.900
Bisnis Casual Course
Lihat Detail

Handling Customer Complaint

Online Zoom

Kamis, 26 Januari 2023

12:00 - 13:30

Rp 75.000 49.900
Casual Course Hospitality
Lihat Detail

Hotel Revenue General Knowledge

Online Zoom

Kamis, 27 April 2023

17:00 - 18:30

Rp 75.000 49.900
Bisnis Casual Course Hospitality
Lihat Detail

Guest Cycle, an Overall Hotel Guest Activities

Online Zoom

Kamis, 13 Juli 2023

17:00 - 18:30

Rp 75.000 49.900
Casual Course Pengembangan Diri
Lihat Detail

Build-up an engage Correspondence Connection Upon Guests’ Pre-arrival

Online Zoom

Kamis, 21 September 2023

12:30 - 14:00

Rp 75.000 49.900
Bisnis Casual Course
Lihat Detail

An Excellence Concierge Service

Online Zoom

Kamis, 14 Desember 2023

17:00 - 18:30

Rp 75.000 49.900
Casual Course Pengembangan Diri Manajemen
Lihat Detail

Front Office People Development

Online Zoom

Kamis, 15 Februari 2024

17:00 - 18:30

Rp 75.000 49.900
Bisnis Casual Course
Lihat Detail

Providing an Accurate Billing to the Guest

Online Zoom

Rabu, 12 Juni 2024

14:00 - 15:30

Rp 75.000 49.900
Casual Course Pengembangan Diri
Lihat Detail

Creating Guest Arrival Experience

Online Zoom

Kamis, 08 Agustus 2024

16:30 - 18:00

Rp 75.000 49.900
Casual Course Pengembangan Diri
Lihat Detail

Managing Hectic and Various Tasks During Group Arrivals

Online Zoom

Kamis, 05 Desember 2024

14:30 - 16:00

Rp 75.000 49.900
Casual Course Hospitality Manajemen Front Office
Lihat Detail

Upcoming Course

Lihat Semua

Dari Hobi jadi Sumber Penghasilan

Online Zoom

Kamis, 19 Desember 2024

14:30 - 16:00

Rp 75.000 49.000
Bisnis Casual Course Hospitality Pengembangan Diri
Lihat Detail

Persiapkan Karir Anda Sejak Dini

Online Zoom

Kamis, 28 November 2024

14:30 - 16:00

Rp 75.000 49.900
Casual Course Hospitality Pengembangan Diri
Lihat Detail

How to Win the Interview

Online Zoom

Kamis, 12 Desember 2024

14:30 - 16:00

Rp 75.000 49.900
Casual Course Hospitality Pengembangan Diri
Lihat Detail

Cara Cepat Mendapatkan Lowongan Kerja Hospitality

Online Zoom

Kamis, 21 November 2024

16:30 - 18:00

Rp 75.000 49.900
Casual Course Hospitality
Lihat Detail

Managing Hectic and Various Tasks During Group Arrivals

Online Zoom

Kamis, 05 Desember 2024

14:30 - 16:00

Rp 75.000 49.900
Casual Course Hospitality Manajemen Front Office
Lihat Detail

Be Great Up-Seller in Restaurant - Spirit Knowledge for Your Up-Selling Weapon

Online

55:26

Rp 250.000 99.000
Bisnis Hospitality Pengembangan Diri Finance Beverage Service Food and Beverage
Lihat Detail

4 Steps Effective Room Upselling Technique

Online

37:29

Rp 250.000 99.000
Bisnis Hospitality Manajemen Front Office
Lihat Detail

Housekeeping Cleaning Equipment

Online

41:38

Rp 250.000 99.000
Hospitality Room Division
Lihat Detail

Improve your Public Speaking and Presentation Skill “Win Over Your Audience !”

Online

21:46

Rp 250.000 99.000
Bisnis Hospitality Pengembangan Diri
Lihat Detail

Hotel Transaction and Guest Account

Online

1 hr 16 mins

Rp 250.000 99.000
Bisnis Hospitality Front Office
Lihat Detail