Profil Fasilitator

Hendru Maulana Yusuf, S.S
Director of Business Incubator of Ezzy Group

Mr. Hendru adalah sosok Fasilitator yang memiliki visi dan misi besar terhadap perkembangan Sumber Daya Manusia di Indonesia, khususnya pada bidang Perhotelan dan pengembangan karakter. Banyak prestasi yang beliau dapatkan selama menjalani proses perkembangan karirnya yang dimulai dari posisi basic di Front Office Departement yaitu sebagai Reception hingga posisi tertinggi atau Departement Head di department Front Office yaitu sebagai Front Office Manager di hotel bintang lima.

Elizabeth International adalah sebagai konteks beliau untuk memberikan segala pengetahuan dan keahlian yang diperlukan di Industri Perhotelan dan Bisnis. Tidak hanya hard skill dan soft skill saja, namun juga pembentukan dan pengembangan karakter sejak dini adalah hal fundamental yang beliau berikan agar smua generasi penerus dapat beradaptasi dan bersinergi dengan baik di Industri Partiwiasa dan Bisnis demi meraih kesuksesan yang hakiki.

Rekam Jejak Perjalanan Karir Mr. Hendru Maulana Yusuf, S.S:

  • Director of Business Incubator at Elizabeth International (March 2022 - Present)
  • Chief Content Officer, ezzyclass.id by Elizabeth International (August 2021 - Present)
  • Front Office & Digital Marketing Operations Manager, Elizabeth International Hotel and Business School (Bali, June 2020 – February 2022)
  • Front Office Manager, Le Meridien Bali Jimbaran by Marriott (01st Feb 2019 – 23rd May 2020)
  • Entrepreneur Baliness Clothes (23 July 2018 – January 2019)
  • Front Office Manager, Kuta Paradiso (23rd April – 23 July 2018)
  • Duty Manager, The Mulia, Mulia Resort & Villas Nusa Dua Bali (01st August 2015 – 23rd April 2018)
  • Guest Relation Excecutive Supervisor | The Mulia, Mulia Resort and Villas Nusa Dua Bali (22nd September 2014 – 31st July 2015)
  • Guest Service Assistance Supervisor | The Chedi Sakala Manage by GHM (Pre Opening team) (28th January 2014 – 19th September 2014)
  • GRE (Guest Relation Executive) | The Mulia, Mulia Resort and Villas Nusa Dua Bali (Pre Opening Team) (08th October 2012 – 28th January 2014)
  • GSA (Guest Service Agent) | Anantara Bali Uluwatu (Pre Opening Team) (23rd April 2012 – 06th October 2012)
  • FDA (Front Desk Agent) | Best Western Resort Kuta (06th August 2010 – 20th April 2012)

Certificate and Achievements:

  • 2nd Winner Best Instructor Competition 2021, held by HIPI (Himpunan Instruktur Pariwisata Indonesia) with certificate
  • Certified National Competency (BNSP) : Metodoogy of Teaching 2020 with certificate
  • Best Content Developer E-Campus Elizabeth International 2020 with certificate
  • Best Pedagogical Design Developer E-Campus Elizabeth International 2020 with certificate
  • Training Skill Workshop 2020 By Marriott (Certified as Trainer/Facilitator) with Certificate
  • Certified National Competency (BNSP) as Front Office Manager 2019 with certificate
  • Key Driver in Achieving Upselling Target in Mulia Bali 2018 with certificate
  • Best Manager nominations The Mulia, Mulia Resort and Villas Nusa Dua Bali 2017
  • MSTAMP (Supervisory program for Supervisor and Managerial level) 2015 with Certificate